No sales, service or delivery experience — how do I write the CV?

List transferable skills from other work (online selling, helping at a family shop, handing out flyers, seasonal work) and state the shifts and area you can work. Do not leave the things-you-can-do section blank — recruiters need to see what you can do right away.

How long should a CV for this group be?

One page is enough. Recruiters read it in about 30 seconds; pages two and three of a CV for a sales, service or delivery role are usually skipped.

Do I need to list qualifications in this CV?

One line is enough if you have them (for example, high-school graduation). Qualifications are not the main shortlisting criterion for this group — what you can do, the shifts you can work and the area are.

Should I list all my short stints?

Yes, list them all, one main task per place. Hiding them and being found out is the weakness; short stints with clear work are not automatically a weakness.

How long after sending the CV will I be called?

It depends on each recruiter's hiring round; what you control is a CV that answers all 4 questions (what you can do, where you worked, whether you can start right away, which shifts you can work) and a phone number that is answered. Missing any one of the four answers sharply lowers the chance of a call, even if you can do the job.

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Job seekers8 min read

CV for sales, service and delivery staff: write it so recruiters call you

A CV for sales, service and delivery staff needs just 1 page: one objective line (role + area + shifts), 3–5 things you can do, one line each, 1–2 past workplaces listed as workplace + dates + main task, then shifts and area. Recruiters look for 4 answers in about 30 seconds: what you can do, where you have worked, whether you can start right away, and whether you can work the shifts needed.

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How recruiters read CVs for sales, service and delivery

Unlike office CVs, these are read in about 30 seconds, and recruiters look for 4 answers: what you can do, where you have worked, whether you can start right away, and whether you can work the shifts needed. Missing any one of the four usually means the CV is skipped, even if you can do the job. So this CV is structured the opposite way round from an office CV: the things you can do and the shifts you can work go first, work experience right after, and qualifications (if any) are just one line at the end. The faster you answer the four questions, the more likely you get the call.

One objective line: role + area + shifts

Open the CV with exactly one line: the role you want + the area you work in + the shifts you can work. Example: “Applying for a sales assistant role in Binh Thanh District, available for afternoon and evening shifts.” One such line tells the recruiter at once whether you fit the opening, instead of making them read the whole CV only to find you live far away or cannot work the needed shifts. The most common mistake is writing it too generally (“looking for a stable, suitable job”) or naming the role without the area and shifts. Both force the recruiter to ask — and in a large hiring round, people who need asking are usually skipped first.

List what you can do, one task per line

The most important part is the list of things you can do, one line each, written with concrete action verbs. For sales staff: advise and sell directly in the shop; count and arrange goods on shelves; handle the till and reconcile cash at the end of the shift. For service staff: take orders and serve tables; prepare basic drinks; clean and set up tables before the shift. For delivery: deliver along the assigned route; check goods before delivery; collect payment and reconcile at the end of the day. Rule: list only work you really have done or can do. Listing work you never did to “make the CV look good” shows up at the first trial shift and costs you the opportunity. With no experience, list transferable skills from other work (for example, online selling: advising customers by message and closing orders) instead of leaving this section blank.

Experience: workplace + dates + main task, no long descriptions

For each past workplace, three facts are enough: the name of the place (shop, café, delivery company), the dates (month/year from–to), and one or two main tasks there. No long company description, no list of every small task. Recruiters in this group care whether you really worked the counter, the kitchen or the route — one line stating the main task answers that. If you worked many short stints, do not hide them: list them all, one main task per place. Short stints are not automatically a weakness when the work is clear; hiding them and being found out is.

Shifts and area: state them, do not make recruiters ask

Shifts and area are hard filters for this group. State them right after the objective line, for example: “Available for morning shifts (6am–2pm) and evening shifts (5pm–11pm); working in the Binh Thanh and Go Vap areas.” If you can work rotating shifts, write “available for rotating shifts”. If you can only work fixed shifts, write exactly those — accepting shifts you cannot work and quitting after a few days wastes everyone's time. For delivery, add your vehicle (personal motorbike) and the delivery area you know well, since these are practical conditions of the job.

Contact details and next step

At the end, only three things are needed: full name, phone number, and the area you live in. No detailed home address, no hobbies, no elaborate portrait photo. Recruiters in this group mostly call — the phone number must be one you actually use and answer during office hours. Next, create an account and upload your CV so recruiters can find it: register as a candidate on timviecde.vn (/register). Note: with an unverified email you cannot upload a CV or receive selection emails — verify your email right after registering, before uploading.

Do this next

Recruiters in this group shortlist on 3 things: what you can do, where you have worked, and whether you can start right away — not a long list of qualifications.
A good CV for this group needs just 1 page: one objective line, 3–5 things you can do, 1–2 past workplaces, shifts you can work and the area you work in.
State the shifts you can work (morning/afternoon/evening/rotating) and the work area at the top of the CV — the recruiter's first filter.

Common questions

No sales, service or delivery experience — how do I write the CV?: List transferable skills from other work (online selling, helping at a family shop, handing out flyers, seasonal work) and state the shifts and area you can work. Do not leave the things-you-can-do section blank — recruiters need to see what you can do right away.
How long should a CV for this group be?: One page is enough. Recruiters read it in about 30 seconds; pages two and three of a CV for a sales, service or delivery role are usually skipped.
Do I need to list qualifications in this CV?: One line is enough if you have them (for example, high-school graduation). Qualifications are not the main shortlisting criterion for this group — what you can do, the shifts you can work and the area are.
Should I list all my short stints?: Yes, list them all, one main task per place. Hiding them and being found out is the weakness; short stints with clear work are not automatically a weakness.
How long after sending the CV will I be called?: It depends on each recruiter's hiring round; what you control is a CV that answers all 4 questions (what you can do, where you worked, whether you can start right away, which shifts you can work) and a phone number that is answered. Missing any one of the four answers sharply lowers the chance of a call, even if you can do the job.

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